Foundever Empresa Reclamada
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. leer más
Teamleads trying to help but higher managers don't care about agents. Just numbers and demands of the clients. No option be a human anymore. Medical appointments need to be made 4 to 6 month in advance, there seems to be no option to arrange anything with the project or the WMF teams for that.
¿Qué son algunas de las mejores cosas de tu equipo?
good knowledge transfer and communication outside the management team
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
Need to fight for evrey raise, while other (doing barely minimum) get frequent raises
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¿Qué va mal y cómo puede mejorarse?
Shift plans are distributed with 5 days in advance and changed short term. I cannot plan any appointments or tasks for my kids without discussions or stress at work AND the other ands
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