Foundever Empresa Reclamada
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. leer más
It has gone downhill in the last few years. I used to be very positive of Sitel. Now at Foundever, not so much.
¿Qué son algunas de las mejores cosas de tu equipo?
Very broad knowledge and willing to share.
Revisión
¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
The answer is in the question.
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
Less and less tbh. It's all about cost savings and a bit of fun is being disallowed.
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¿Qué necesita mejorar el equipo directivo?
Stop with the knowledge drain. Empower employees. Reward valuable employees. But most of all, stop doing stupid stuff. Turning automated systems into manual work for teams in APC. We have tried long enough now to get the GCC etc. up-to-speed, the time and effort invested is not worth it.
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