Foundever Empresa Reclamada
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. leer más
Changes is very much needed in management and recruitment of new agents. I think it is a bit weak and room for improvement. I have given my suggestion and nothing happen after that :-(
¿Qué son algunas de las mejores cosas de tu equipo?
I dont know my team, no idea what they look like or sound like.
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¿Qué va mal y cómo puede mejorarse?
Team building and feel appreciated by mamagement, not just having a meeting when something is wrong.
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
Lunch breaks, when I asked in the past for team building to my TM = nothing happen.
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
What are the peaks and benefits for us who are working from home? No bonus system or "Friday Bar".
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¿Qué necesita mejorar el equipo directivo?
Listening to what system issues there are and be better to understand why it is an issue for first line agents.
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