Foundever – The company pretends to care for people, wanting to be seen as a 'great place to work' but it's all smoke and mirrors. | Comparably

Foundever – The company pretends to care for people, wanting to be seen as a 'great place to work' but it's all smoke and mirrors.

Foundever Empresa Reclamada
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. leer más
Esta empresa acepta comentarios de empleados verificados
EMPLEADOS
PARTICIPANTES
4898
Calificaciones
totales
142001

The company pretends to care for people, wanting to be seen as a 'great place to work' but it's all smoke and mirrors.

¿Qué debe cambiar para mejorar la cultura de la empresa?

Better pay, better benefits, HOME OFFICE.

Revisión
¿Qué va mal y cómo puede mejorarse?

Better pay, better benefits, HOME OFFICE, better system as the one in the computers is very slow and buggy, better connection, appreciation for what QAs do.

Revisión
¿Qué son algunas de las mejores cosas de tu equipo?

Speaking about the QA team, they're wonderful! If by "team" it's also meant to reflect CS agents and Team Leads, then the bar drops a LOT, as these seem to consider QA as 'enemies' when we're only doing our job and trying to help others improve.

Revisión
¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?

The Quality Analyst job is very taxing on one's health, especially psychologically, with consistently increasing demands, bugged system, slow connection, being seen as an 'enemy' by others, not being allowed more than 2 sick days a month and getting paid less than all other staff members.

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