Foundever Empresa Reclamada
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. leer más
Its been a wild one in the sense that ive learned so much in very few months, changes and updates are constant, im happy that all coaches and mentors provide information regardless of which team you are on. it does feel like a family, when one gets sick or have a personal situation, they care.
¿Qué es lo que más te gusta de tu equipo directivo?
Empathy and understanding of each of their agents
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¿Qué son algunas de las mejores cosas de tu equipo?
Comprehension, team building, sharing of notes and experiences, group learning
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
Prizes for participation, pajama days, food days!!! and the regular fairs
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¿Qué es lo que te hace más feliz en el trabajo?
coming to share with my peers and solving problems for others ( costumers)
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
Considering it's a job with high stakes and sensitive information, and due to inflation, agents should be better compensated. This is a company with US standards, compensation should be closer to that.
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