Foundever – Fair but needs alot of improvement | Comparably

Foundever – Fair but needs alot of improvement

Foundever Empresa Reclamada
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. leer más
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4898
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142001

Fair but needs alot of improvement

¿Qué necesita mejorar el equipo directivo?

People skills, show empathy & interest in their agents

Revisión
¿Qué va mal y cómo puede mejorarse?

Way Too much to explain

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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?

There is nothing positive about the environment at foundever sa

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¿Cómo pueden mejorar tus colegas y que pueden hacer para trabajar mejor juntos?

Do not put learnerships and experience workers together as the learnerships are not mature enough to understand work life or grown up

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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?

The amount of cases we as agents need to complete, the work and thought that is put in to get the case done is not worth the salary and there is no incentives or annual increase, I have been with foundever for 2years and 1 month, incentives and annual increase like other BPOs would really be nice

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