Foundever – I have joined Sitel very recently. The hiring process, onboarding has been online. So, far my work has been remote as well. I miss the feeling of being in a new environment of a company. | Comparably

Foundever – I have joined Sitel very recently. The hiring process, onboarding has been online. So, far my work has been remote as well. I miss the feeling of being in a new environment of a company.

Foundever Empresa Reclamada
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. leer más
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I have joined Sitel very recently. The hiring process, onboarding has been online. So, far my work has been remote as well. I miss the feeling of being in a new environment of a company.

Brevemente describa su total experiencia en el trabajo

The entire hiring process and the current work has been remotely done. The onboarding process needs to be streamlined and employees need to have their systems and accesses ready on the first day.

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Brevemente describa su total experiencia en el trabajo

I got a job when so many people lost their jobs during the pandemic. I am happy that I was selected.

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Brevemente describa su total experiencia en el trabajo

I am glad to have got a job during the pandemic. Onboarding needs to improve. Pay scales need to improve. There should be transparency about growth.

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Brevemente describa su total experiencia en el trabajo

Good so far. We need to improve on onboarding of new hires.

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¿Qué son algunas de las mejores cosas de tu equipo?

The team feels like a close-knit one.

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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?

The team feels like a close-knit family.

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¿Qué son algunas de las mejores cosas de tu equipo?

They are mostly tenured as Coaches.

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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?

It is like a large family.

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¿Qué es lo que te hace más feliz en el trabajo?

My process is meeting its goals.

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¿Qué es lo que más te gusta de tu equipo directivo?

The leadership team cares about the performance of the employees.

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¿Qué es lo que más te gusta de tu equipo directivo?

They are looking to increase the company size with mergers.

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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?

The company pays importance to fun and engagement from all employees.

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¿Qué es lo que te hace más feliz en el trabajo?

The fact that all our client metrics are getting met month-on-month.

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¿Qué es lo que te hace más feliz en el trabajo?

I have freedom to work without too much of interference from my manager.

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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?

The company has a designated position for Employee Engagement who helps with arranging activities.

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¿Qué es lo que te hace más feliz en el trabajo?

I am able to work from home and use the time I save for my family.

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¿Qué es lo que te hace más feliz en el trabajo?

I can continue to work from home. My team is doing well in meeting their targets.

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¿Qué son algunas de las mejores cosas de tu equipo?

My team is tenured and mature enough to understand their responsibilities. They do their work without much follow-up.

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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?

When I was hired, I was paid only marginally more than what I was earning in the previous company.

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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?

The number of employees at our site is not too large. So, its feels like we're a close knit family.

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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?

I was offered a very marginal hike over my previous compensation as the talent team said they are offering a job to a jobless person.

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¿Qué son algunas de las mejores cosas de tu equipo?

Most of my team is with the company for five or more years. They know their job well. So, there isnt much hand-holding I need to do.

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¿Qué son algunas de las mejores cosas de tu equipo?

Most of the Coaches reporting to me have been with the company for few years now. So, I dont need to hand-hold them much about managing their teams performance.

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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?

I wasnt offered a revise compensation when I asked for it at the time of joining. It seemed the company took advantage of me being unemployed due to COVID.

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¿Qué es lo que más te gusta de tu equipo directivo?

I have joined Sitel very recently. Knowing that several of the leaders have been with the company for more than a decade is reassuring that Sitel is a great place to work.

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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?

When I was interviewed, I was out of a job for four months. The Talent Acquisition team took advantage of that and didnt offer me a reasonable hike from my previous compensation.

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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?

I was offered a very minimal hike over my last salary of the previous company. I felt the Acquisition team took advantage of the fact that I was without a job for four months before I got an offer from Sitel.

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