Foundever – It's getting worse. Years ago (until 2015/2016) I appreciated the culture at my site and I enjoyed going to work. Meantime my feeling: it's opportunistic & insider relationship from top (MD) to bottom (Site, HRM, LM). Short term no problem, mid-/long-termed I have some doubts reg sustainability. | Comparably

Foundever – It's getting worse. Years ago (until 2015/2016) I appreciated the culture at my site and I enjoyed going to work. Meantime my feeling: it's opportunistic & insider relationship from top (MD) to bottom (Site, HRM, LM). Short term no problem, mid-/long-termed I have some doubts reg sustainability.

Foundever Empresa Reclamada
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. leer más
Esta empresa acepta comentarios de empleados verificados
EMPLEADOS
PARTICIPANTES
4898
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142001

It's getting worse. Years ago (until 2015/2016) I appreciated the culture at my site and I enjoyed going to work. Meantime my feeling: it's opportunistic & insider relationship from top (MD) to bottom (Site, HRM, LM). Short term no problem, mid-/long-termed I have some doubts reg sustainability.

¿Qué son algunas de las mejores cosas de tu equipo?

We trust and respect each other. Open communication

Revisión
¿Qué es lo que te hace más feliz en el trabajo?

Working with the campaign team maids & developing them. Some friends at work.

Revisión
¿Qué necesita mejorar el equipo directivo?

Understand GOS and its principles. Almost everything is 'tick the box', quantity, not quality. I do not feel very respected and I'm suffering under decisions taken from my leadership team, which clearly influence my project negatively.

Revisión
¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?

Salary increases almost impossible. From line manager there's always a "proper" reason to reject it. Life became more expensive since 2015, salary remains on old level. NH management from external start with higher salaries. Line Manager takes decision with negative impact to my project financials

Revisión
¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?

In my site (DUS) I can see only very few positive things (building/location). Environment/culture is oportunistic. Be bold (raise your concerns in a constructive way) is a kind of NoGo --> it's more about saying "Yes", "no problem", "everything will be good". This is not the necessary basis for CI

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