Foundever Empresa Reclamada
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. leer más
Sitel as a company is excellent, I have been here for 20 years and will stay another 20. But how local managers behave and the skills they have is not at the level it should be for their positions, missing to correctly channel the Sitel core values down to people
¿Qué es lo que más te gusta de tu equipo directivo?
Focus more on performance and getting the job done than elevator gossips and lobbying
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¿Cómo pueden mejorar tus colegas y que pueden hacer para trabajar mejor juntos?
Getter better training and preparation when onboarded in management positions, especially about leadership and communication skills
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
The Sitel values as they are envisioned globally by the company and not how local managers see it
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¿Qué es lo que te hace más feliz en el trabajo?
The possibility of making a positive difference in the life of people that are under my umbrella and ensure our clients and their customers have an outstanding experience
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
Basic things such as better work material (equivalent smartphone, PC, headsets) as other people in my position and equal opportunities when applying for a promotion, based on performance instead of lobbying and paying back favors
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