Foundever Empresa Reclamada
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. leer más
The past was always interesting, challenging and fun. I was always motivated but it is killed by the actual leadership.
¿Qué es lo que te hace más feliz en el trabajo?
Colleques. history and hope that the future will change... or possibility to leave.
Revisión
¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
I would like to have a transparency, people are promoted without any tests/ reasons while others are doing the job. Check the learning team, who is promoted in the last year and who not, check the fluktuation (un- and voluntary). Explorer/ Navigator do not any tests ...
Revisión
¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
I like the global Sitel and the past at the current situation there is nothing to like in Germany. Pressure, growth without addional people. Unfairness and too much work. Check Corona Hotline, people working on that: Additonal growth and no additonal staff. HR, Learning, Ops working nonstop
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¿Cómo pueden mejorar tus colegas y que pueden hacer para trabajar mejor juntos?
They need the education and training. Training programs are superficial and don't prepare people for the job. They are lost! The get the title as an OM but no solid education, so they have to struggle and leave the company- Same for TM, level of quality is worse and they try even reduce training.!!
Revisión
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