Imprivata Empresa Reclamada
For over 20 years, we’ve been redefining how life- and mission-critical industries enable, control, and monitor digital identities to deliver fast access, improve security, and ensure compliance. Customer success is our DNA, which is why we’re trusted by the most prominent healthcare and enterprise organizations in 45 countries.
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A lot of process changes without understanding why we are addng in a new process instead of resolving existng. Unclear understanding on license model and what is needed for each "solution". Poor planning on events or strategies and teams not able to delegate well. Unclear understanding of initatives
¿Qué es lo que te hace más feliz en el trabajo?
Buildng the relationships with customers and givng them prompt attention. Talking with coworkers and identifying opportunities to standardize a process.
Revisión
¿Qué son algunas de las mejores cosas de tu equipo?
Jumping in to help each other, sharing resources, team happy hour and onsite bonding. Because we feel unsupported by leadership, we lean on each other and trauma bond.
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
Encouraging each other on my team to grow and apply for additional opportunities. Team willing to make time for each other to troubleshoot, join a customer call or be a friend.
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
Clear growth track so i understand where i can go. Cross trained positions to reduce travel expenses on the company but also show value of my skillset. My bonus is tied to something that is outside of my control.
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¿Qué necesita mejorar el equipo directivo?
Match internal employees to pay scale of external hires for same or lower skillset. Clear promotion paths. Allow remote work for new positions posted so we arent limiting our candidate pool. Leadership needs to hear directly from customer facing teams before making top down decisions.
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