Stop hiring warm bodies, hire someone the some level of intelligence.
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Fire most of the charter associates. Fire some of the team leads.
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Hire more people. Short staffed every day with grumpy people makes for a terrible work environment
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They should all be reminded they are there to work, not hang out with their best friends of 20-30 years.
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Stop acting like you are in middle school or high school. I dont care about your drama. Leave me alone so i can get my work done. Im not here to make friends, im here so my kids can have insurance.
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I covered 2 to 3 areas every day. Often having to work 10-12 hr days and then cut my week short to not be in overtime. Just to come back on my regular day and have to work 5 times harder because no one covered my areas while i was off.
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