Concentrix Compagnie réclamée
We're Concentrix.
The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. Every day, we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise, helping more than 2,000 clients solve their toughest business challenges. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Join us and be part of this journey towards greater opportunities and brighter futures. Lire la suite
My experience has not been very good. I dislike being intimidated or threatened with my contracts, or receiving warnings over things that are not valid. We are not children.
Quelles sont les meilleures choses à propos de votre équipe?
They work as a team and show compassion for one another, always ready to help each other.
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
Some treat us with humanity, try to understand us, and collaborate with us. Some don’t even know how to address us. And there are others
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
The CEO makes an effort to understand and keep employees healthy, and also provides them with food on Mondays and weekends. This can be fruit, a sandwich, or similar items.
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
When we get sick, our bonuses are taken away, even though they come from the guests and we earn them by providing good service. Compensation for agents is poor. A worker who feels valued and appreciated will always give more of themselves.
Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?
It is frustrating to arrive at a job where you are not valued and only face complaints. Nothing seems right in this company. They compare agents and praise newcomers when they fill in the tracker, but as soon as they see that their CSAT is not the best, they immediately stop admiring them.
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