Concentrix Operations Department Employee Reviews | Comparably
Concentrix Claimed Company
We're Concentrix. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. Every day, we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise, helping more than 2,000 clients solve their toughest business challenges. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Join us and be part of this journey towards greater opportunities and brighter futures. read more
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EMPLOYEE
PARTICIPANTS
1785
TOTAL
RATINGS
51757

Concentrix Operations Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

Continued vision and living the three Vs!

Review from Operations Dept · Posted 25 days ago

Clear Direction, Mentorship and Opportunity.

Review from Operations Dept · Posted 25 days ago

I really like my leadership team because they’re supportive, steady, and always willing to

Review from Operations Dept · Posted 25 days ago

Transparency - Honest discussions - Always fair - They never just say no, they explain why no has to be the answer - They put our people first, do the right thing is our culture - They always make time to help people understand - They are just really good people.

Review from Operations Dept · Posted 25 days ago

A cultura de proximidade e a abertura para o diálogo são os pontos que mais valorizo. É ní

Review from Operations Dept

What does the leadership team need to get better at?

Leadership Reviews

Pay your workers a living wage

Review from Operations Dept

inclusion, equality, communication improve on Bias decisions and fairness

Review from Operations Dept

WAH Engagement, monetary incentives, strategic management.

Review from Operations Dept

Improve the salary to meet market averages, improve incentives to create more passion for roles; people will be much more invested if being paid correctly. Offer something more than minimum wage and zero incentives.

Review from Operations Dept

There is no recognition, development or concern about the staff team. Goals and pressure out off limits. Salaries are different among people with same role. People are promoted because they are friends of leaders.

Review from Operations Dept

What is the best part about your compensation package?

Compensation Reviews

That is is baseed on merit.

Review from Operations Dept · Posted 25 days ago

Salary plus incentive, stock options.

Review from Operations Dept · Posted 25 days ago

My paycheck obviously is first. But they match my 401 contributions, we can buy stock at a discounted price, and the EAP is there when we need it. They even have a program that helps identify lower cost medication for those on medications.

Review from Operations Dept · Posted 25 days ago

I like the employee share scheme, the electric car scheme

Review from Operations Dept

Recognition, market value, benefits included

Review from Operations Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

To actually get paid for the amount of work I do above and beyond

Review from Operations Dept

TL salaries are very low for the number of hours that are required to do the job well.

Review from Operations Dept

Not enough income vs. expenses - working from home has costs, too!

Review from Operations Dept

I think the company should pay front line reps more - the cost of living is rising and it's hard to live on what they pay us.

Review from Operations Dept

as our company has become more efficient, I find myself performing my expanded roles & functions without commensurate increase in pay or designation

Review from Operations Dept

What are some of the best things about your team?

Team Reviews

Our ability to commnicate respectfully with a clear goal and objective in mind.

Review from Operations Dept · Posted 25 days ago

Collaborative, supportive and fun to work with.

Review from Operations Dept · Posted 25 days ago
Response from Concentrix

Thank you for pointing out that we are #OneTeam!

I have the honor to work with the best people in the world. A place where we don't have land boundaries and a job title doesn't make any person better than another. We collaborate around the world with kindness and respect.

Review from Operations Dept · Posted 25 days ago

They are diverse from different cultures and backgrounds but we are all collaborating and sharing ideas to achieve goals

Review from Operations Dept

Teamwork approach, problem solving thinking and support

Review from Operations Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

Need to improve consistency and time management

Review from Operations Dept

Enablement teams need to actually enable and not make things more difficult for operational teams

Review from Operations Dept

be less gossipy and reactive

Review from Operations Dept

Everything not doing so much outside work, all day they do basketball stuff instead of being not fraud Ing the system when they clock in and walk in the building, these people are TL's on NRS yet each week they are costing CNX a lot of dollars, Yes PS and Ops and Stephen have done nothing about it,

Review from Operations Dept

Coworkers do not have the level of experience or skills as I and when they are tasked with a job they can not do they try to delegate when it is not their position to do so. If help is granted they take credit as if they did the work.

Review from Operations Dept

What is most positive about the culture and environment at your company?

Environment Reviews

Everything is cohesive globally. I love concentrix

Review from Operations Dept · Posted 25 days ago

I love our culture because it’s supportive, energetic, and built on trust. The work environment brings out

Review from Operations Dept · Posted 25 days ago

Everyone Matters - Not a job title, the person! Everyone works with Respect and Kindness towards others. I am never afraid to ask questions, because everyone is happily willing to share what they know.

Review from Operations Dept · Posted 25 days ago

There are people to reach out to if I need help or support

Review from Operations Dept

Setting the values and living them in every interaction abd day to day work. Caring about each other

Review from Operations Dept

What needs to change to make the company culture better?

Environment Reviews

Recognize the hard work people put in on special projects. This is particularly true for support organizations. Support organizations are just seen as as after thought yet the business can not function without them.

Review from Operations Dept

To have an agile mindset

Review from Operations Dept

better management , better accountability to Team leader ,better communication , have same opportunities than others staff

Review from Operations Dept

Better understanding of the importance of work life balance

Review from Operations Dept

There are a lot of gossip, lack of trust, etc. Toxic environment.

Review from Operations Dept

What did you like most about the interview process?

Interviews Reviews

It was always well explained

Review from Operations Dept

Structured tech infused process that allows the assessors score individuals systematically.

Review from Operations Dept

For frontline staff, we use different methodologies to place you where you will be most successful.

Review from Operations Dept

The warm and welcoming atmosphere

Review from Operations Dept

Asked for a task demonstration

Review from Operations Dept

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of Concentrix yet.
Be the first to contribute a review.

What makes you most happy at work?

Outlook Reviews

My team and the employees

Review from Operations Dept · Posted 25 days ago

Busy and fast paced, working with amazing leaders and co-workers.

Review from Operations Dept · Posted 25 days ago

It is always a joy to work with our team. No matter how busy or if the work of the day is frustrating, they always interact with each other with respect and kindness.

Review from Operations Dept · Posted 25 days ago

The variety, the fact I get to speak to different people from different cultures so Im not just learning about the job I also learn about them

Review from Operations Dept

The people I'm going to work with, the challenges to overcome as a team and the energy we share

Review from Operations Dept

What's going wrong and how can it be improved?

Outlook Reviews

Work work work work work

Review from Operations Dept

Less surveillance by technical devices. In recent years, this has increased stress for all workers without giving them any benefit.

Review from Operations Dept

Prefer not to answer in fear of retaliation.

Review from Operations Dept

Nothing especifically comes to mind now

Review from Operations Dept

Legacy WH Team is very closed to acquire the New CNX Culture. Since processes were not clear or documented they are very closed to learn how to follow the processes that are documented at a global level.

Review from Operations Dept

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of Concentrix yet.
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What would you most like to see improved at your company?

Outlook Reviews

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