Concentrix Operations Department Employee Reviews
Briefly describe your overall experience at your company
Review from Operations Dept
Review from Operations Dept
What do you like best about the leadership team?
A cultura de proximidade e a abertura para o diálogo são os pontos que mais valorizo. É ní
Review from Operations Dept · Posted 4 days ago
They are dynamic, inclusive and driving clear strategy in the business
Review from Operations Dept
Transparency, integrity, humble posture and passion
Review from Operations Dept
Everyone supports one another and has a great attitude.
Review from Operations Dept
Servant leadership style is portrayed by most leaders.
Review from Operations Dept
What does the leadership team need to get better at?
Pay your workers a living wage
Review from Operations Dept
inclusion, equality, communication improve on Bias decisions and fairness
Review from Operations Dept
WAH Engagement, monetary incentives, strategic management.
Review from Operations Dept
Improve the salary to meet market averages, improve incentives to create more passion for roles; people will be much more invested if being paid correctly. Offer something more than minimum wage and zero incentives.
Review from Operations Dept
There is no recognition, development or concern about the staff team. Goals and pressure out off limits. Salaries are different among people with same role. People are promoted because they are friends of leaders.
Review from Operations Dept
What is the best part about your compensation package?
I like the employee share scheme, the electric car scheme
Review from Operations Dept
Recognition, market value, benefits included
Review from Operations Dept
The best part is working from home
Review from Operations Dept
The amount of PTO we get is great!
Review from Operations Dept
Great performance bonuses (legacy Webhelp)
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
To actually get paid for the amount of work I do above and beyond
Review from Operations Dept
TL salaries are very low for the number of hours that are required to do the job well.
Review from Operations Dept
Not enough income vs. expenses - working from home has costs, too!
Review from Operations Dept
I think the company should pay front line reps more - the cost of living is rising and it's hard to live on what they pay us.
Review from Operations Dept
as our company has become more efficient, I find myself performing my expanded roles & functions without commensurate increase in pay or designation
Review from Operations Dept
What are some of the best things about your team?
They are diverse from different cultures and backgrounds but we are all collaborating and sharing ideas to achieve goals
Review from Operations Dept
Teamwork approach, problem solving thinking and support
Review from Operations Dept
Very supportive and everybody works together
Review from Operations Dept
Everyone is always willing to help.
Review from Operations Dept
They are the true definition of a TEAM! We all work together to figure out anything from a small problem to a big problem
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
Need to improve consistency and time management
Review from Operations Dept
Enablement teams need to actually enable and not make things more difficult for operational teams
Review from Operations Dept
be less gossipy and reactive
Review from Operations Dept
Everything not doing so much outside work, all day they do basketball stuff instead of being not fraud Ing the system when they clock in and walk in the building, these people are TL's on NRS yet each week they are costing CNX a lot of dollars, Yes PS and Ops and Stephen have done nothing about it,
Review from Operations Dept
Coworkers do not have the level of experience or skills as I and when they are tasked with a job they can not do they try to delegate when it is not their position to do so. If help is granted they take credit as if they did the work.
Review from Operations Dept
What is most positive about the culture and environment at your company?
There are people to reach out to if I need help or support
Review from Operations Dept
Setting the values and living them in every interaction abd day to day work. Caring about each other
Review from Operations Dept
We can have good rapport with our client and each other. Everyone motivates each other as well.
Review from Operations Dept
Always open to new ideas and never settles for the status quo.
Review from Operations Dept
As a company we are always looking for ways to improve our culture by making everyone feel valued
Review from Operations Dept
What needs to change to make the company culture better?
Recognize the hard work people put in on special projects. This is particularly true for support organizations. Support organizations are just seen as as after thought yet the business can not function without them.
Review from Operations Dept
There are a lot of gossip, lack of trust, etc. Toxic environment.
Review from Operations Dept
To have an agile mindset
Review from Operations Dept
better management , better accountability to Team leader ,better communication , have same opportunities than others staff
Review from Operations Dept
Better understanding of the importance of work life balance
Review from Operations Dept
What did you like most about the interview process?
It was always well explained
Review from Operations Dept
Structured tech infused process that allows the assessors score individuals systematically.
Review from Operations Dept
For frontline staff, we use different methodologies to place you where you will be most successful.
Review from Operations Dept
The warm and welcoming atmosphere
Review from Operations Dept
Asked for a task demonstration
Review from Operations Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Concentrix yet.
Be the first to contribute a review.
What makes you most happy at work?
The variety, the fact I get to speak to different people from different cultures so Im not just learning about the job I also learn about them
Review from Operations Dept
The people I'm going to work with, the challenges to overcome as a team and the energy we share
Review from Operations Dept
The positivity and great leadership. And there is never drama.
Review from Operations Dept
Feeling of accomplishment and making a difference.
Review from Operations Dept
Being able to problem solve
Review from Operations Dept
What's going wrong and how can it be improved?
Work work work work work
Review from Operations Dept
Less surveillance by technical devices. In recent years, this has increased stress for all workers without giving them any benefit.
Review from Operations Dept
Prefer not to answer in fear of retaliation.
Review from Operations Dept
Nothing especifically comes to mind now
Review from Operations Dept
Legacy WH Team is very closed to acquire the New CNX Culture. Since processes were not clear or documented they are very closed to learn how to follow the processes that are documented at a global level.
Review from Operations Dept
What do you like best about your company?
There aren't any Outlook reviews of Concentrix yet.
Be the first to contribute a review.
What would you most like to see improved at your company?
There aren't any Outlook reviews of Concentrix yet.
Be the first to contribute a review.