Concentrix IT Department Employee Reviews
Briefly describe your overall experience at your company
Review from IT Dept · Posted 11 days ago
What do you like best about the leadership team?
Everything is handled transparently and with swift action wherever needed.
Review from IT Dept · Posted 11 days ago
my direct leadership as in my TL is great
Review from IT Dept · Posted 18 days ago
What I like about the leadership team is their transparency, approachability, and commitment to supporting employees.
Review from IT Dept
Transparency and communication with the entire organization
Review from IT Dept
Leadership provides clarity and flexibility to operate.
Review from IT Dept
What does the leadership team need to get better at?
Check in more with employees, provide better pay and benefits as some are still making the bare minimum while new comers are being paid at a higher wage then tenured agents.
Review from IT Dept · Posted 18 days ago
More communication, more transparency, more structure, more planning
Review from IT Dept
Clear process and good management
Review from IT Dept
Stop caring only about the next quartal financial result Get rid of the incompetent middle management Stop talking about culture and how much you care about people and actually put your money where your mouth is for once.
Review from IT Dept
they must know the low-level employee's process and provide tools and resources that help us to improve our daily work
Review from IT Dept
What is the best part about your compensation package?
It's aligned with the market.
Review from IT Dept · Posted 11 days ago
Flexible work hours - work to get the job done not have to work 8-5
Review from IT Dept
Healthcare cost have stayed reasonable, PTO time increases as the year goes by and not just at your anniversary,
Review from IT Dept
Comprehensiveness and diversity of benefits
Review from IT Dept
Health Insurance is very good.
Review from IT Dept
Why do you feel undervalued and what would make you feel better about your compensation?
More money is needed for the job and jobs they want us to do
Review from IT Dept · Posted 18 days ago
Being paid more than the bare minimum as this is not fair compared to new coming agents making more and their is no wage adjustment for performance or anything.
Review from IT Dept · Posted 18 days ago
I am good with my compensation, never feel like as mentioned here.
Review from IT Dept
Compensation should corrected based on the market
Review from IT Dept
It's just not market value on the market
Review from IT Dept
What are some of the best things about your team?
Always there in times of need.
Review from IT Dept · Posted 11 days ago
My team is highly collaborative, supportive, and dedicated. We work well together, openly share knowledge, help each other overcome challenges, and remain focused on delivering successful outcomes.
Review from IT Dept
Everyone wants to work together and assist each other
Review from IT Dept
We get to work with people all over the globe.
Review from IT Dept
brainstorming, learning, work and fun goes together
Review from IT Dept
What do your coworkers need to improve and how could you work together better?
Try not excluding people and be fair to everyone as so people have advised they feel ostracized by certain types of communication styles from TL's and upper management.
Review from IT Dept · Posted 18 days ago
What is most positive about the culture and environment at your company?
Everyone is invested in making it the best Company.
Review from IT Dept · Posted 11 days ago
I don't have anything to add here.
Review from IT Dept · Posted 18 days ago
The most positive aspect of the culture is the emphasis on collaboration, inclusion, and people development. Employees are encouraged to contribute their ideas, support one another, and work in an environment that values respect, wellbeing, and continuous growth.
Review from IT Dept
We have a clear culture statement that is reinforced in all areas and actually lived by our execs and management
Review from IT Dept
Plenty of employee groups to meet people from across the globe. People are happy to help improve processes and share their tribal knowledge.
Review from IT Dept
What needs to change to make the company culture better?
Better beneifts, pay, more attention to mental health
Review from IT Dept
Apply the culture from the paper to reality
Review from IT Dept
What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
Engaged always and working with people.
Review from IT Dept · Posted 11 days ago
Helping my customers. I absolutely love my job and complete at the best o my ability every day I come in.
Review from IT Dept · Posted 18 days ago
The things that make me happiest at work are collaborating with great people, overcoming challenges as a team, and seeing projects successfully come together. I also value the opportunities to learn, grow, and make a meaningful contribution.
Review from IT Dept
Being able to assist others, provide what is needed and having the tools to get it done
Review from IT Dept
Learning about the new projects in other groups.
Review from IT Dept
What's going wrong and how can it be improved?
Not enough pay to stay motivated
Review from IT Dept · Posted 18 days ago
What do you like best about your company?
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What would you most like to see improved at your company?
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