
Posted 18 days ago
I don't have anything to add here.
Helping my customers. I absolutely love my job and complete at the best o my ability every day I come in.
Try not excluding people and be fair to everyone as so people have advised they feel ostracized by certain types of communication styles from TL's and upper management.
Being paid more than the bare minimum as this is not fair compared to new coming agents making more and their is no wage adjustment for performance or anything.
Check in more with employees, provide better pay and benefits as some are still making the bare minimum while new comers are being paid at a higher wage then tenured agents.