Concentrix – This company has different accounts, to be honest I am engage to my account, not the company. | Comparably

Concentrix – This company has different accounts, to be honest I am engage to my account, not the company.

Concentrix Compagnie réclamée
We're Concentrix. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. Every day, we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise, helping more than 2,000 clients solve their toughest business challenges. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Join us and be part of this journey towards greater opportunities and brighter futures. Lire la suite
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EMPLOYÉ
PARTICIPANTS
1780
TOTAL
NOTATIONS
51612

This company has different accounts, to be honest I am engage to my account, not the company.

Quelles sont les meilleures choses à propos de votre équipe?

The team work and support we have among each other.

Qu’avez-vous le plus aimé du procédé d’entretien?

They were clear with the steps and kept me informed.

Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?

The engagement team makes us feeling like being in the same company.

Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?

Because of 2 things: a TAC is not a call center (what management thinks) and secondly, in the market are paying more and giving more benefits, we can see that on every resignation.

Qu’est-ce qui vous plaît le plus dans l’équipe de direction?

I do not like higher management, since they are doing micromanagement, instead of being solving real needs. With my account leadershiph the best thing of them is that they hear us and give us tools to success.

Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?

I liked it when it was Convergys, but now that we are CNX, we feel different, like if they don't understand us, like if we speak another language. There is no empathy from higher levels of management, they treat us like a call center, we are not agents, we are engineers.

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