Dunkin' – There needs to be better communication, and more attention needs to be paid to each individual store. | Comparably

Dunkin' – There needs to be better communication, and more attention needs to be paid to each individual store.

Dunkin' Donuts is the largest coffee and baked goods chain in the world providing you, their loyal customers, with high quality coffee, Lire la suite
EMPLOYÉ
PARTICIPANTS
3166
TOTAL
NOTATIONS
27129

There needs to be better communication, and more attention needs to be paid to each individual store.

Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?

Manager is not approachable, there was no screening process when hiring her. She has no idea how to run a business and lets her feelings get in the way of doing her job.

De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?

Actually leading a team, and seeing the business as a job. Too many people are concerned about stepping on toes, if there are problems in your store address them, stop worrying about tiptoeing around management. As for district managers and above, visit your stores more,actually know what’s going on

Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?

My particular location is constantly understaffed because of concerns about labour, and we are frequently out of supplies because we can’t go over a certain food cost. If I am having to deal with the angry customers because of poor decisions from higher ups, I should be paid better.

Qu’est-ce que vos collègues doivent améliorer et comment pouvez-vous mieux travailler ensemble?

My coworkers need to realize that this is a job, we’re not in high school anymore, you don’t have to be everyone’s friend, you don’t have to like everybody. You DO have to be able to work with everyone, no matter what your feelings towards them. Leave the drama outside! This is a business

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