Dunkin' Customer Success Manager Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Success Dept
What do you like best about the leadership team?
There aren't any Leadership reviews of Dunkin' yet.
Be the first to contribute a review.
What does the leadership team need to get better at?
communication and honesty and to set up meetings. also don't trash your workers you wouldn't have a job or company without them
Review from Customer Success Dept
What is the best part about your compensation package?
There aren't any Compensation reviews of Dunkin' yet.
Be the first to contribute a review.
Why do you feel undervalued and what would make you feel better about your compensation?
because they train you and let you try and then replace you. they expect you to train yourself no real guidance.
Review from Customer Success Dept
What are some of the best things about your team?
We always have each other's backs when its push comes to shove and in a rush at work and are super busy and even during our slow times we are always either one step right beside each other or one step behind following up with what needs to be done next. This includes everyone on our work team!
Review from Customer Success Dept
We all work together as a team
Review from Customer Success Dept
we work hard together and have fun
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
Everything and especially communication cause that they lack alot of
Review from Customer Success Dept
What is most positive about the culture and environment at your company?
It is very diverse and accepting of any and all culture and types of walks of life and individuals who both are a part of the work team at our store and our customers/guests who enter and order from our store every day.
Review from Customer Success Dept
I like everyone I work with
Review from Customer Success Dept
there is a positive atmosphere mainly on the pm shift
Review from Customer Success Dept
What needs to change to make the company culture better?
There aren't any Environment reviews of Dunkin' yet.
Be the first to contribute a review.
What did you like most about the interview process?
The fact that our GM is up front and very informative and doesnt beat around the bush when it comes to things needing to be done or helped with in the store and how things are ran and how she was also sincere and compassionate and understanding during my interview process.
Review from Customer Success Dept
That I already have Dunkin experience
Review from Customer Success Dept
too much paperwork other wise decent.
Review from Customer Success Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Dunkin' yet.
Be the first to contribute a review.
What makes you most happy at work?
The work team that I get to be a part of each and every shift every day. They help brighten my days and keep me going strong.
Review from Customer Success Dept
Making customers happy n a good work environment
Review from Customer Success Dept
What's going wrong and how can it be improved?
was passed over for assistant manager but not really trained well either
Review from Customer Success Dept
What do you like best about your company?
There aren't any Outlook reviews of Dunkin' yet.
Be the first to contribute a review.
What would you most like to see improved at your company?
There aren't any Outlook reviews of Dunkin' yet.
Be the first to contribute a review.