Foundever Compagnie réclamée
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Lire la suite
Salary has always been the problem pre pandemic and more so now. The People First culture is slowly fading away and being replaced by Capitalism. Performance and efficiency as well as productivity is eating people away.
Décrivez brièvement votre expérience globale dans votre entreprise.
Underpaid overworked jack of all trades, training ground for other companies yo benefit from. People don't last because of the meager salary package. We have been saying this is a lot of surveys. Nothing has changed yet.
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
Work from home opportunity at all levels.
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
Transparency, honesty, commitment, broad minded, listens
Qu’est-ce que vos collègues doivent améliorer et comment pouvez-vous mieux travailler ensemble?
Commitment, pride, competitiveness, passion, dream big
Qu’est-ce qui vous rend le plus heureux au travail?
To be able to move performance to where it should be.
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
Responsive. Accommodating. Reachable. Shares experiences for personal and professional improvement and growth.
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
Inclusivity, engaging, evolving, gender sensitive , culture sensitive , moving forward and progressive
Quelles sont les meilleures choses à propos de votre équipe?
The agents are competitive and they know their rights. Given the right guidance they can be cooperative. The Coaches have a lot to learn as well as the Support Team.
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
Salary package is not competitive. My salary as a Manager is the salary of a coach somewhere else. Maxicare has gone bad too. My BUI was not processed in Q2 2021 and no one even noticed it.
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
The compensation is not at par with what is being offered outside. A coach is paid less than an agent in other companies. Managers outside are paid double than what home grown managers get. The HMO was downgraded and almost useless to prevent sickness. It only becomes useful if you get hospitalized.
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