Foundever – Informative, in terms of company's news and goals. Reliable in terms of medical benefits. Respectful, there is a sense of belongingness and feeling important as a member of the team. Salary needs to be improved but I know we are getting there. | Comparably

Foundever – Informative, in terms of company's news and goals. Reliable in terms of medical benefits. Respectful, there is a sense of belongingness and feeling important as a member of the team. Salary needs to be improved but I know we are getting there.

Foundever Compagnie réclamée
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Lire la suite
Cette société accepte les commentaires des employés vérifiés
EMPLOYÉ
PARTICIPANTS
4898
TOTAL
NOTATIONS
142001

Informative, in terms of company's news and goals. Reliable in terms of medical benefits. Respectful, there is a sense of belongingness and feeling important as a member of the team. Salary needs to be improved but I know we are getting there.

Décrivez brièvement votre expérience globale dans votre entreprise.

Contented however hoping for a little improvement. Accessible transportation, going to work. Changes is fair. Approachable Operation Manager, always make it a point to find ways to solve it or give us answers to our questions. I hope the management will consider increasing the Rice/Transpo Allow.

Décrivez brièvement votre expérience globale dans votre entreprise.

Amazing, reliable and helpful. I would really plan to stay for so long.

Décrivez brièvement votre expérience globale dans votre entreprise.

I am really happy and satisfied working in this company. I have never been proud but my experience last Christmas 2023 turned out to be sad and feeling unimportant.

Décrivez brièvement votre expérience globale dans votre entreprise.

I am happy working in my company, but sometimes I felt sad when it comes to salary.

Qu’est-ce qui vous rend le plus heureux au travail?

Friends and the account I am with.

Quelle est la meilleure partie de votre programme de rémunération?

Allowances and fair computation of overtime.

Qu’est-ce qui vous plaît le plus dans l’équipe de direction?

It provides us our needs for us to be motivated.

Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?

Having real good friends to motivate you to come to work.

Qu’est-ce qui vous plaît le plus dans l’équipe de direction?

We help each other by sharing our knowledge in each and everyone.

Quelles sont les meilleures choses à propos de votre équipe?

We make sure we communicate to provide the best resolution of our customers.

Quelles sont les meilleures choses à propos de votre équipe?

We communicate and help each other guiding one another in terms of resolution.

Qu’est-ce qui vous rend le plus heureux au travail?

Friends, our support team are helpful and I can feel I belong.

Qu’est-ce qui vous rend le plus heureux au travail?

Friends and co-workers. The gratefulness in my heart that I still have work.

Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?

The company should consider to compensate fairly those who are loyal and being a good employee for many years.

Qu’est-ce qui vous rend le plus heureux au travail?

I have this inner thinking that I should be happy with my work, not all people has given this opportunity.

Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?

People are kind and respectful. I can easily approach my direct superior when it comes to work and personal matter.

Qu’est-ce qui vous rend le plus heureux au travail?

Surrounded by people I can trust, I have a team that cares for me and a manager that is very accommodating.

Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?

We easily communicate our issues directly to our Manager without any problem. She makes sure our concerns are addressed to the proper department.

Quelles sont les meilleures choses à propos de votre équipe?

We do not only work as a team, to meet company's demands but we care as a team. We respect and value each other.

Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?

(TEAM) We treat each other as a family but we make sure if work related we have to be professional. We sometimes, uplift each other

Qu’est-ce qui vous plaît le plus dans l’équipe de direction?

We have this sense of team work. We work together, help each other and make sure if one knows something/changes we share to each other what we know.

Quelles sont les meilleures choses à propos de votre équipe?

Our team are very supportive to each other, if we find a task difficult to handle we interact and communicate so we can come up to a better solution.

Qu’est-ce qui vous plaît le plus dans l’équipe de direction?

Accessible to her time, she attends to my needs whenever there are salary disputes and questions. Always make it a point to check on me from time to time.

Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?

Sitel's culture is reliable, I always feel I am important. Whenever I have some problems concerning my work and personal needs, I always get a fair answer. Sitel's environment makes me feel, I belong.

Quelles sont les meilleures choses à propos de votre équipe?

If we have questions regarding a certain need of our customer, we have this STC to communicate with the team and we all contribute, then we consult our SME to make sure we provide the right options for the customer.

Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?

I was able to compare Sitel from other BPO companies that stays in the industry for the longest time and they provide fair salary than Sitel. I think the company should level up the compensation bracket of the employees.

Qu’est-ce qui vous plaît le plus dans l’équipe de direction?

The best about the leadership team, they will inform you about anything that concern not only about the company but for the employee's welfare also. If you have questions, my manager will make it a point to find an answer right away.

Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?

Last Christmas 2023 I felt unimportant. All Accounts here have their eat out and even celebrated Christmas with their team but my account was not provided that spirit of Christmas bonding. Maybe company should have an increase based on performance again.

Quelle est la meilleure partie de votre programme de rémunération?

The transportation and rice allowance, they add to our budget in order for us to have at least additional transportation allowance. Although it is not anymore fair for I think it has been that amount for so long but at least we have to add to our budget.

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