Foundever Compagnie réclamée
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Lire la suite
Sadly, it has been a series of unfortunate events.
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
I have very little to say.
Quelles sont les meilleures choses à propos de votre équipe?
The team is composed of new blood raring to learn. It's a good team but geographically unprotected for awhile. Things are looking up now.
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
It should match what was promised verbally; and the written form should be provided before you start in the role (not nearly a year after).
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
Within the Quality team, the desire to learn and improve as individuals so we can better contribute as a team is one of our most positive trait. Unfortunately, local Ops is not as appreciative of our efforts to help.
Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?
Frankly, it seems that improvement is now on its way. Before, we have to accommodate unusual demands from local Ops that jeopardizes our quality of work. I know my place but everyone else on the team is new so I end up sticking like a sore thumb for sticking to quality guidelines.
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