Foundever Compagnie réclamée
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Lire la suite
On a campaign lvl, I feel that I am going back, because there is less opportunities to learn and grow. There is no mentorship unless I look it for myself. Regular feedback on good and back lacks unless it is mandatory. On a comp. level, this company should follow the market and learn from mistakes.
Quelles sont les meilleures choses à propos de votre équipe?
understanding for eachother; team work; cooperation, positive spirit..
Qu’est-ce qui vous rend le plus heureux au travail?
opportunities to learn and improve skills
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
This company rarely reviews pays, not even to review inflation, and other economic changes in the country. Overtime is not payed unless for a CSAs work. Also the agent-overhead ratio has always been unrealistic, so one has more job than it is realistic to do in 8 working hours (for some positions).
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