Foundever Compagnie réclamée
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Lire la suite
It was amazing 3 or 4 years ago, I am now in a manager position and it has decreased a lot. I no longer feel I have a life and work balance, I sometimes dont feel like a manager but rather like a coach , I dont feel motivated or challenge
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
They let us work at home yet
Quelles sont les meilleures choses à propos de votre équipe?
They're always eager to help
Qu’est-ce qui vous rend le plus heureux au travail?
When they let me take ownership of the things I am capable of doing.
De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?
While leadership does a great job taking care of agents, it absolutely overlooks its middle management
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
Several other BPO's are offering coaches the same compensation middle management currently has. The compensation gap between middle management and OM1 is huge.
Other Employee Reviews for Foundever
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