Foundever – In the meantime, bad. Reason why QA department have been quitting often and not feeling comfortable with the situation | Comparably

Foundever – In the meantime, bad. Reason why QA department have been quitting often and not feeling comfortable with the situation

Foundever Compagnie réclamée
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Lire la suite
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EMPLOYÉ
PARTICIPANTS
4898
TOTAL
NOTATIONS
142001

In the meantime, bad. Reason why QA department have been quitting often and not feeling comfortable with the situation

Qu’est-ce qui vous rend le plus heureux au travail?

the fact that I can help someone with right information and change the day of that person

Quelles sont les meilleures choses à propos de votre équipe?

Sorry, but based on my previous comment I cannot see my team, but how operations is doing things

Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?

I love sitel my house, but at present I am sad because of what I am seeing and it would be find to check that

Quelle est la meilleure partie de votre programme de rémunération?

OT when possible, bonuses, nonetheless this is because of my seniority, but this product is more complicated than CapOne for new employees could be not fair the payment they receive

De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?

when UHC started as agent we were advised to proceed with bad practices to avoid penalties, this was a must, now they want to change and make things correct. instructions provided by SOM and OM. That is why people are leaving and that is why QA has been quitting as other people in the campaign

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