Foundever – I was very excited at the beginning but know I am not satisfied with my life in Sitel because I expected to have a good work environment and even more support for this difficult campaign but some of the cases I don't see my coach or is very busy, and also the incentive part is just for a small group | Comparably

Foundever – I was very excited at the beginning but know I am not satisfied with my life in Sitel because I expected to have a good work environment and even more support for this difficult campaign but some of the cases I don't see my coach or is very busy, and also the incentive part is just for a small group

Foundever Compagnie réclamée
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Lire la suite
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I was very excited at the beginning but know I am not satisfied with my life in Sitel because I expected to have a good work environment and even more support for this difficult campaign but some of the cases I don't see my coach or is very busy, and also the incentive part is just for a small group

Que faut-il changer pour améliorer la culture de l’entreprise?

Provide opportunities, support and also offer more benefits.

Quelles sont les meilleures choses à propos de votre équipe?

They put efforts and energy in their work.

Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?

Work in the state of mind not only for the customer for the employees too, because too much pressure and penalties, it makes you feel demotivated.

Qu’est-ce qui vous plaît le plus dans l’équipe de direction?

I feel if they are doing the best for the company not for the employees, something it feels like if they don't care about the motivation or help to grow to the employees.

Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?

I would prefer to get compesation for my efforts in the company but for much efforts that I put less benefits I can see, even if I can stay for long I don't see the opportunities.

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