Foundever – I've learned a lot about how a call center works and about the system I work with. | Comparably

Foundever – I've learned a lot about how a call center works and about the system I work with.

Foundever Compagnie réclamée
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Lire la suite
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EMPLOYÉ
PARTICIPANTS
4898
TOTAL
NOTATIONS
142001

I've learned a lot about how a call center works and about the system I work with.

Qu’est-ce qui vous plaît le plus dans l’équipe de direction?

The great support and friendliness.

Quelle est la meilleure partie de votre programme de rémunération?

E v e r y t h i n g.

Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?

E v e r y t h i n g.

Quelles sont les meilleures choses à propos de votre équipe?

They all work well, some are a bit newer and still need to learn new stuff and follow certain documentation processes but overall, they do a great job.

Qu’est-ce qui vous rend le plus heureux au travail?

Well, there's good and bad days. But I'm happy when I'm able to help the customer and the customer shows they are satisfied. Other times it can be a mess due to the fact that other agents don't work well and makes a chain of bad events.

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