Foundever Compagnie réclamée
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Lire la suite
I like Sitel, although after spending a few years around I came to learn that it has also a lot to improve, the culture is there but it's getting lost on negativity and lack of opportunities. Management is not fearly chosen and that contributes to zero care about the well being of agents in general.
Quelles sont les meilleures choses à propos de votre équipe?
They are always cheerful and fun.
Qu’est-ce qui vous rend le plus heureux au travail?
Spending time with two or three co workers
Que faut-il changer pour améliorer la culture de l’entreprise?
Allowing access to mobile phones and food in floors were TCPI is not neccesarily vulnerable. Learn how to be more flexible.
De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?
They need to start paying attention to the feedback provided by agents on the real needs of colaborators and avoid spending time and effort in campaigns that do little or nothing to the well being of agents in general.
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
Transportation after business hours should be provided directly from Invercase to home, it should be more organized and personalized and it should be avoided for agents to have to wait for transportation to Embassy before being routed home. Coming home is exhausting due to transportation issues.
Other Employee Reviews for Foundever
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