Foundever – Overall, the company is good, but needs improvement in some long-term aspects, such as agent compensation. | Comparably

Foundever – Overall, the company is good, but needs improvement in some long-term aspects, such as agent compensation.

Foundever Compagnie réclamée
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Lire la suite
Cette société accepte les commentaires des employés vérifiés
EMPLOYÉ
PARTICIPANTS
4898
TOTAL
NOTATIONS
142001

Overall, the company is good, but needs improvement in some long-term aspects, such as agent compensation.

Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?

Youth culture, sports and health incentive campaigns.

Qu’est-ce qui vous plaît le plus dans l’équipe de direction?

They are good leaders, committed to the company's alignments and seek to develop employees to perform an excellent job.

Quelles sont les meilleures choses à propos de votre équipe?

Good people willing to look for solutions to improve the environment and the processes carried out in the function.

Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?

I believe that the benefits are not very rewarding and that the remuneration is not compatible with the market for the function performed.

Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?

The company carries out incentive campaigns and adopts practices to improve the environment, but operations are divided and it is no use for the company to adopt a practice and not align it with operations. Content exists, but there is a lack of provision for operators to actually participate.

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