Foundever Compagnie réclamée
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Lire la suite
I have been working for Sitel for the past 11 years. I have worked for Bell Canada for 5 years. I was then moved to Earthlink and then to Trainline. I have been cross skilled on Voice, Chat and e-mail LOBs. within Trainline. I am currently working in a Supportive Role in the TTL Back office.
Quelle est la meilleure partie de votre programme de rémunération?
It never gets delayed. Also the deductions are minimum or less.
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
Our work culture is full of enthusiasm. Each day we get to interact with new customers and learn from our experiences.
Qu’est-ce qui vous rend le plus heureux au travail?
Our work culture is professional. Mentors are easily approachable and provide timely resolution, so that we can help our clients efficiently. This in turn gives me a Job satisfaction.
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
I have worked with multiple Team Leaders. I have learnt the good leadership skills from them and indeed, they provide support to all the team members while meeting the organizational goals.
Quelles sont les meilleures choses à propos de votre équipe?
We share the work pressure together as a team. We guide each other to follow the correct procedures so that we can provide the best resolution to our customers. We also try to catch up for lunch and we share food.
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