Foundever Compagnie réclamée
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Lire la suite
Promotions by achivements and not by frienships
Quelles sont les meilleures choses à propos de votre équipe?
Companionship betwwen us, always willing to help each other.
De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?
Being able to listen how their decissions are negatively impacting the operation
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
Not having a ratio of 20 agents per coach, the pay is not enough for the stress and work it generates.
Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?
There has been a lot of changes on our campain and it has not been comunicated appropiatly from OPS to coaches and agents, missinformation causes dissatisfaction and when someone shares their opinion usually the answer is "We will check" That checking never comes.
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