Foundever – Since Sitel buy SYKES my experience has been bittersweet, Sitel is a big player with many interesting and good practices. But it weakness is change management and it had affected Legacy SYKES employees experience, we dont feel we belong to Sitel. | Comparably

Foundever – Since Sitel buy SYKES my experience has been bittersweet, Sitel is a big player with many interesting and good practices. But it weakness is change management and it had affected Legacy SYKES employees experience, we dont feel we belong to Sitel.

Foundever Compagnie réclamée
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Lire la suite
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Since Sitel buy SYKES my experience has been bittersweet, Sitel is a big player with many interesting and good practices. But it weakness is change management and it had affected Legacy SYKES employees experience, we dont feel we belong to Sitel.

Quelles sont les meilleures choses à propos de votre équipe?

People are really intelligent and kind

De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?

Change Management, communications and create an inclusive culture

Que faut-il changer pour améliorer la culture de l’entreprise?

align culture statement with reality

Quelle est la meilleure partie de votre programme de rémunération?

Salary, I consider tha sitel have a good salary baseline

Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?

Take care about people, sitel prefers to worry more about profits

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