Foundever Compagnie réclamée
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Lire la suite
Since working in non-agent roles it's essentially been frustrating, shambolic and disappointing.
Quelles sont les meilleures choses à propos de votre équipe?
I'm not part of a team.
De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?
Value people more by paying them a proper wage, and have proper structure for engagement and personal/professional development.
Que faut-il changer pour améliorer la culture de l’entreprise?
Value employees by paying them properly, in turn retaining the best people so we can achieve as a business.
Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?
I have no direction or purpose. Lots of work is moving offshore, and I'm not confident I have security in my role.
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
I'm paid considerably below market average for my role. When I was offered this job, I was offered £21,000. I said this was less than my current salary, they came back to offer me £23,000. The fact the company tried to pay me as little as
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