Foundever Compagnie réclamée
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Lire la suite
once my managers started playing with me, was the most horrible of them all
Décrivez brièvement votre expérience globale dans votre entreprise.
The company has treated me nice, they have provided me with more revenue than the usual company, I like the company overall, my direct management is the one I hate.
Décrivez brièvement votre expérience globale dans votre entreprise.
From upper side, it is just bad.
Que faut-il changer pour améliorer la culture de l’entreprise?
stop hiring useless managers in all areas
Quelle est la meilleure partie de votre programme de rémunération?
The compensation package is just average.
Quelles sont les meilleures choses à propos de votre équipe?
We hear each other, but sometimes gossiping takes over.
Quelles sont les meilleures choses à propos de votre équipe?
Collaboration, communication, empathy, ownership., responsability.
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
We face the problems directly
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
From management and upper? Nothing.
De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?
See workers as people, care about them and invest in them.
Quelles sont les meilleures choses à propos de votre équipe?
we are united and most of them are willing to work together
De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?
Ownership. They lack communication, I find out about campaign updates from agents than from management.
Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?
Real growth opportunities, they do not exist and once you want to grow with the shown opportunities, they play with you
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
I would like to have less responsibilities or have a raise in salary. I make a lot of tasks that are not part of my role's responsibilities.
Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?
Management team, they do not make a connection with the campaign and therefore all the decisions they make are arbitrary, with no context of the real needs of the campaign.
De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?
Listening to the team, stop playing with their jobs, stop playing with their money, consider them real people, care about them, see them like people and not just like chess pieces.
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
Being paid more, if I am going to make tasks outside my position, at least consider me as a fake staff, provide me with real opportunities and stop playing as "you can grow, oh wait, no you cant"
Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?
I have been demoted by someone else's fault, everybody reminds me daily I am an agent again but they ask me to do new tasks that are not part of my role. If they could treat me more respectful that would be nice.
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