Foundever Compagnie réclamée
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Lire la suite
Use to be great when I first started, I joined recruitment as a step up, I recruited for role that were paid less than me. I was encouraged to over achieve, and was given vouchers when I hit targets. Fast forward to 2024, there is no incentive to perform, with poor pay and empty promises.
Quelles sont les meilleures choses à propos de votre équipe?
Very supportive, solution focused individuals. Lots of characters, with different interests that I find very interesting.
De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?
Valuing the support team, we are all very underpaid for the role we do- recruiting for the business!
Que faut-il changer pour améliorer la culture de l’entreprise?
This pay issue has created a very toxic environment, my team are on minimum wage and will put in minimum effort- I cannot set targets, coach loses as everyone feels unhappy with the current situation.
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
After no communication when the government announcing a national minimum wage increase, putting the support team on minimum wage, then asking people to wait for the merit scheme in April- for it then to be cancelled. I do not trust the company moving forward.
Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?
Value recruitment, support functions use to be a step up within Foundever, and have now become a step down. Having to ask internal movers to take a pay cut to join recruitment. Need to make sure that everyone is paid a fair wage for the work they do, for the greater good of the business.
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