Foundever Compagnie réclamée
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Lire la suite
It was good, I used to love my job. I worked at home for this company for 2 years without any issue, being a top performer, I was so happy. However, a year ago I got extremely disappointed about it because I was unfairly relocated because management made a raffles to choose the agents to be relocate
Décrivez brièvement votre expérience globale dans votre entreprise.
Neutral, however, the positive feedback is decreasing. It is getting worse and worse.....
Qu’est-ce que vos collègues doivent améliorer et comment pouvez-vous mieux travailler ensemble?
willingness to help and share tips.
Qu’est-ce que vos collègues doivent améliorer et comment pouvez-vous mieux travailler ensemble?
It's not important, there are more important things
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
people are nice and humble.
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
WFH option, maybe higher salary.
Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?
Schedule changes, and no option to work from home.
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
inclusion only. You are free to be the way you want. and respect.
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
Fair and equal treatment, for instance WFH option to everyone and not just some of the employees.
De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?
They need to treat agents equally and be fair because some agents have benefits that others don't have, for example WFH...
Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?
The work from home option would make it the best job ever like I had it before being unfairly relocated to a new account.
De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?
Better way to handle relocation processes. They should be handled fairly and professional by taking PA and metrics into account and not by making raffles to choose the agents to be relocated.
Other Employee Reviews for Foundever
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