Foundever Compagnie réclamée
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Lire la suite
The experience has been mixed, with some positive aspects like team collaboration, but challenges with communication, high call volumes, and workload stress.
Quelles sont les meilleures choses à propos de votre équipe?
working together to achieve goals
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
A great leadership team is supportive, empowering, and fosters trust and collaboration.
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
Lack of recognition; fair pay, growth opportunities, and feedback can improve this.
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
The culture lacks support, collaboration, and open communication, leading to a feeling of disconnection and low motivation.
Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?
Improving communication, reducing working hours, and hiring more agents would help balance workloads and prevent overwhelming call volumes.
Other Employee Reviews for Foundever
×