Foundever Compagnie réclamée
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Lire la suite
Need to leave this office as soon as possible
Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?
Nothing will change if I write also
Que faut-il changer pour améliorer la culture de l’entreprise?
Well atleast we need some entertainment and liberty
Quelles sont les meilleures choses à propos de votre équipe?
I have a good team where very helpful and understanding agents.
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
Outside for my same position they are offering 5 LPA but here only 3.5 LPA with minimum increment. And no benefits like Food cards, preferred week offs, leaves on time and changing shift policy every week where agents health in stake.
De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?
Well first they need to talk with agents need to listen to their issues and then need to plan a route map how to run the process. But here there is no such planning. There is only monopoly or dictatorship by top management and changing rules and policies by their own and not bothering agent issues.
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