Foundever Compagnie réclamée
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Lire la suite
I don't know but I feel like this year is not good. I don't feel valued. My previous years are good but this year, no. TOO MANY CHANGES that we are and not aware of.
Décrivez brièvement votre expérience globale dans votre entreprise.
I don't know. Since it became FOUNDEVER, I feel like its no longer the same company I applied before.
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
I don't even know what it is.
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
I don't know. No idea.
Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?
No motivation. I want WAH.
Quelles sont les meilleures choses à propos de votre équipe?
I like the fact that I can trust most of my teammates.
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
Its 50% positive and negative. I just pressed "positive" since there's only two option and it's still somewhat positive.
Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?
I don't know. Sometimes I'm mentally drained and sometimes I'm physically drained even though I just started my day.
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
10k basic pay since then until now? I don't know. Basic needs prices is going up and its hard to come up with it.
Qu’est-ce que vos collègues doivent améliorer et comment pouvez-vous mieux travailler ensemble?
I want WAH if possible. This will save Foundever budget for tissues, electricity, etc on site. This will also save us for boarding rent and stuffs.
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
First and foremost, they are applying something that it doesn't make sense. When we complain about the foods in the pantry, no action is being done. But when pantry complains about agents selling pack meals, something is being done.
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
- I'm not getting paid for long calls. Example, I received a call by 01:57 and my EOS is 02:00. - Also, looks like they value the newly hired employees rather than tenures. - And, now, they offer VTOs but not VLs.
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