Foundever Compagnie réclamée
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Lire la suite
At the beginning, it was quite good, not great, but good overall. Now it's horrible and sickening.
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
The salary should be higher, but mainly the value of the benefit "Vale-Refei?
De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?
Treat the agents as people and not just machines who are here to achieve a target.
Que faut-il changer pour améliorer la culture de l’entreprise?
The scale should not be so abusive. The charge for metrics should be not so abusive. Moral abuse is rampant in this operation (Airbnb) and the agents are getting sick.
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