Foundever Compagnie réclamée
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Lire la suite
really bad. i wish sykes didn't merge with sitel :(
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
i can't seem to think of any.
Quelles sont les meilleures choses à propos de votre équipe?
we are hard working and can persevere the stress but we are just human beings.
De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?
not putting a lot of pressure and workload to employees. the pay couldn't even compensate the physical and mental stress of overworked employees.
Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?
again - handling too much accounts causing phyiscal and mental stress. they only looking at the ratio not the complexity of each programs.
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
got a lot of programs being handled. with less people to handle the accounts. they dont seem to understand how each program works or how complex. >10 programs for a manager even a planner is too much. increase the salary permanently an incentives. do not look at ratio! look at the workload!
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