Foundever Compagnie réclamée
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Lire la suite
It has gone downhill in the last few years. I used to be very positive of Sitel. Now at Foundever, not so much.
Quelles sont les meilleures choses à propos de votre équipe?
Very broad knowledge and willing to share.
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
The answer is in the question.
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
Less and less tbh. It's all about cost savings and a bit of fun is being disallowed.
De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?
Stop with the knowledge drain. Empower employees. Reward valuable employees. But most of all, stop doing stupid stuff. Turning automated systems into manual work for teams in APC. We have tried long enough now to get the GCC etc. up-to-speed, the time and effort invested is not worth it.
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