Foundever Compagnie réclamée
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Lire la suite
Changes is very much needed in management and recruitment of new agents. I think it is a bit weak and room for improvement. I have given my suggestion and nothing happen after that :-(
Quelles sont les meilleures choses à propos de votre équipe?
I dont know my team, no idea what they look like or sound like.
Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?
Team building and feel appreciated by mamagement, not just having a meeting when something is wrong.
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
Lunch breaks, when I asked in the past for team building to my TM = nothing happen.
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
What are the peaks and benefits for us who are working from home? No bonus system or "Friday Bar".
De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?
Listening to what system issues there are and be better to understand why it is an issue for first line agents.
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