Foundever Compagnie réclamée
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Lire la suite
I was hopeful at first and was able to get a promotion relatively fast, but after this it just seems like I've been given more work to receive more or less the same than I did before. With the addition of stress that is causing my physical illness due to the undermining of my position by other staff
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
How competent my manager and team members are.
Quelles sont les meilleures choses à propos de votre équipe?
The people and my manager. My team and manager are the only reason I'm still hanging on.
De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?
Transparency and equality. Many things are overlooked for friends, many benefits are given to those who have a closer relationship to people in higher places.
Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?
Work ethic between departments needs to be aligned. I'm constantly undermined in my function by supervisors which passes on to their agents. To the point where microaggressions exist in the workplace.
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
We are constantly being asked more with no difference in pay while other departments with similar workloads are getting boosters and higher pay. A senior from my team earns less than a junior supervisor. When I ask people to come to my team, they flat out say the pay vs workload isnt worth it.
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