Foundever Compagnie réclamée
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Lire la suite
Well, there are ups and downs. Currently the ups are good enough for me to stay, but I would not call this pleasant or tell a friend to start here. Currently Id like to get promoted even higher, funny thing is I would need to complete courses first, wich are not provided bei Foundever anymore...
Quelles sont les meilleures choses à propos de votre équipe?
Loyalty, oh I need 5 words? Loyalty x4
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
Our new Director Operations is doing a great job to buld a new foundation wich is way more focused on employee satisfaction along with a healthy relation to the client.
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
I like the possibility to work from home. This is a key argument to stay with the company, since it saves a lot of time and makes sure Im able to receive packages, take care of animals in my breaktime and other things wich are important to me.
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
I think the leadership team is not at fault if it comes to payment. A Callcenter will never be able participate with other companys, since we are bound to client contracts, having the say. It would be nice if there would be another opportunity for anonymous feedback except this survey.
Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?
I dont think my work is appreciated by my manager. Others who barely work get praise everyday, while I work my ass off and get mocked in meetings without reason. This is not my personal view, but a fact, since my tasks include controling, so I am able to see who works and who doesnt.
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