Foundever Compagnie réclamée
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Lire la suite
Its been a wild one in the sense that ive learned so much in very few months, changes and updates are constant, im happy that all coaches and mentors provide information regardless of which team you are on. it does feel like a family, when one gets sick or have a personal situation, they care.
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
Empathy and understanding of each of their agents
Quelles sont les meilleures choses à propos de votre équipe?
Comprehension, team building, sharing of notes and experiences, group learning
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
Prizes for participation, pajama days, food days!!! and the regular fairs
Qu’est-ce qui vous rend le plus heureux au travail?
coming to share with my peers and solving problems for others ( costumers)
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
Considering it's a job with high stakes and sensitive information, and due to inflation, agents should be better compensated. This is a company with US standards, compensation should be closer to that.
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