Foundever – Fair but needs alot of improvement | Comparably

Foundever – Fair but needs alot of improvement

Foundever Compagnie réclamée
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Lire la suite
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EMPLOYÉ
PARTICIPANTS
4898
TOTAL
NOTATIONS
142001

Fair but needs alot of improvement

De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?

People skills, show empathy & interest in their agents

Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?

Way Too much to explain

Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?

There is nothing positive about the environment at foundever sa

Qu’est-ce que vos collègues doivent améliorer et comment pouvez-vous mieux travailler ensemble?

Do not put learnerships and experience workers together as the learnerships are not mature enough to understand work life or grown up

Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?

The amount of cases we as agents need to complete, the work and thought that is put in to get the case done is not worth the salary and there is no incentives or annual increase, I have been with foundever for 2years and 1 month, incentives and annual increase like other BPOs would really be nice

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