Foundever Compagnie réclamée
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Lire la suite
Career development trainings and mentorship is a plus.
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
Knowledge and skills development support
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
Mentoring and management skills shared.
Que faut-il changer pour améliorer la culture de l’entreprise?
Performance-related pay to deserving associates.
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
Competitive compensation and salary alignment based on campaign assignment and consistent performance.
Quelles sont les meilleures choses à propos de votre équipe?
I have few agents that shows leadership skills and are reliable in times of performance needs.
Qu’est-ce qui vous rend le plus heureux au travail?
Thinking I have a job and still getting paid every 13th and 28th of the month to support my daily needs.
Quelles sont les meilleures choses à propos de votre équipe?
Majority understands the business need and go out of the box to meet client standards. Consistent performance with minimal supervision and proactive sharing of observation within the team.
Que faut-il changer pour améliorer la culture de l’entreprise?
Faster approval of promised financial benefits such as basic pay increase. Make each department perform so others will not have to carry the task. Such as Coach performing Workforce and Report Analyst task.
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
Moved to a campaign that has higher basic pay bracket and working hard to keep the campaign performing amid pandemic and WFH set up of direct reports, no basic pay alignment until present except for the rank & file being supported. Handling alone 27 agents down to 21. No QA, no trainer.
Other Employee Reviews for Foundever
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