Foundever Compagnie réclamée
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Lire la suite
Sitel as a company is excellent, I have been here for 20 years and will stay another 20. But how local managers behave and the skills they have is not at the level it should be for their positions, missing to correctly channel the Sitel core values down to people
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
Focus more on performance and getting the job done than elevator gossips and lobbying
Qu’est-ce que vos collègues doivent améliorer et comment pouvez-vous mieux travailler ensemble?
Getter better training and preparation when onboarded in management positions, especially about leadership and communication skills
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
The Sitel values as they are envisioned globally by the company and not how local managers see it
Qu’est-ce qui vous rend le plus heureux au travail?
The possibility of making a positive difference in the life of people that are under my umbrella and ensure our clients and their customers have an outstanding experience
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
Basic things such as better work material (equivalent smartphone, PC, headsets) as other people in my position and equal opportunities when applying for a promotion, based on performance instead of lobbying and paying back favors
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